Política de privacidade

Privacy Policy

Last updated: August 26, 2026

Mowzy is responsible for this store and website, including all related information, content, features, tools, products, and services (the “Services”). Mowzy uses Shopify technology to provide the Services.

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, use our Services, make a purchase, or contact us.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our Services, we may collect different types of personal information, including:

  • Contact information: name, address, billing address, shipping address, phone number, and email address.
  • Payment information: information necessary to process payments and transactions, including information related to the payment method used.
  • Account information: username, password, preferences, and settings, where applicable.
  • Order information: products viewed, added to cart, purchased, returned, exchanged, or cancelled, as well as your transaction history.
  • Communications: information provided when you contact our customer support team.
  • Device information: device type, browser, network connection, IP address, and other technical identifiers.
  • Usage information: information about how and when you access or use our website and Services.

2. How We Collect Your Information

We may collect personal information in the following ways:

  • Directly from you, when you create an account, make a purchase, complete forms, contact us, or otherwise provide information.
  • Automatically, when you browse or use our website, including through cookies and similar technologies.
  • From our service providers, when companies process information on our behalf.
  • From business partners or third parties, where permitted by applicable law.

3. How We Use Your Information

We may use your personal information for the following purposes:

Processing Orders and Providing Our Services

We use your information to process payments, confirm and ship orders, manage your account, provide customer support, process returns and exchanges, and provide a better shopping experience.

Marketing and Advertising

We may use certain information to send promotional communications and display advertisements related to our products and Services, including based on products you have viewed, purchased, or added to your cart.

You may unsubscribe from promotional communications at any time by using the unsubscribe option included in our emails.

For questions about your communication preferences, please contact us at contact@mowzy.online.

Security and Fraud Prevention

We may use information to verify accounts, securely process payments, detect potential fraud, investigate suspicious activity, and protect our store, customers, and Services.

If you identify any suspicious activity related to your account or order, please contact us at contact@mowzy.online.

Customer Support

We use your information to respond to questions, resolve order-related issues, and provide customer support.

For assistance, please contact us at contact@mowzy.online.

Legal Compliance

We may use or disclose information when necessary to comply with applicable laws, regulations, legal processes, or valid requests from competent authorities.

4. Sharing Your Information

We may share personal information with third parties when necessary to operate our business and provide our Services.

This may include:

  • Shopify and other technology providers;
  • Payment processors;
  • Companies responsible for order processing and shipping;
  • Customer service providers;
  • Cloud storage services;
  • Data analytics providers;
  • Advertising and marketing partners;
  • Business partners;
  • Affiliates, where applicable;
  • Government or judicial authorities when required by law.

We may also share information when you expressly authorize or request us to do so, or when necessary to protect our rights, customers, and Services.

5. Shopify

Our store is hosted by Shopify, which may collect and process certain information related to your access to and use of our Services.

Information provided through our store may be transmitted to and processed by Shopify and other service providers, including providers located in different countries.

For more information about how Shopify handles personal information, we recommend reviewing Shopify's Privacy Policy.

6. Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to:

  • Ensure that our website functions properly;
  • Remember your preferences;
  • Understand how visitors use our website;
  • Improve our Services;
  • Personalize content and advertisements;
  • Measure the performance of advertising campaigns.

Depending on your browser or location, you may be able to control or limit certain tracking technologies through your device or browser settings.

If you have questions about the cookies used by Mowzy, please contact us at contact@mowzy.online.

7. Third-Party Links

Our website may contain links to websites or platforms operated by third parties.

Mowzy is not responsible for the privacy practices, security, content, or policies of these third-party websites.

We recommend reviewing their respective privacy policies before providing personal information to any third party.

If you have questions about any third-party link or service available on our website, please contact us at contact@mowzy.online.

8. Children's Information

Our Services are not intended for children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to Mowzy, please contact us at contact@mowzy.online so that we can review the situation and, where applicable, delete the information.

9. Information Security

We take reasonable security measures to help protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no electronic transmission or storage system can be considered completely secure. Therefore, we cannot guarantee the absolute security of your information.

If you believe that your personal information or account has been compromised, please contact us immediately at contact@mowzy.online.

10. Retention of Information

We retain your personal information for as long as necessary to provide our Services, process orders, comply with legal obligations, resolve disputes, and enforce our agreements and policies.

The retention period may vary depending on the nature of the information and the purpose for which it was collected.

11. Your Rights and Choices

Depending on applicable law and your location, you may have certain rights regarding your personal information, including:

  • Right of access: request information about the personal data we hold about you.
  • Right to deletion: request the deletion of certain personal information.
  • Right to correction: request correction of inaccurate or outdated information.
  • Right to data portability: request a copy of certain personal information.
  • Right to opt out of promotional communications: choose not to receive certain marketing communications.

To exercise any applicable rights, please contact us at contact@mowzy.online.

We may request additional information to verify your identity before processing certain requests, as permitted or required by applicable law.

12. Complaints

If you have any questions, concerns, or complaints about how we handle your personal information, please contact us directly:

Email: contact@mowzy.online

Our team will review your request and respond within the applicable timeframe.

Depending on your location, you may also have the right to submit a complaint to the relevant data protection authority.

13. International Data Transfers

Your personal information may be stored or processed in countries other than the country in which you reside.

Where necessary, we will use legally recognized mechanisms for international data transfers in accordance with applicable law.

For questions regarding the international processing of your personal information, please contact us at contact@mowzy.online.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, Services, legal requirements, or regulatory obligations.

When changes are made, we will publish the updated version on this page and update the date shown at the beginning of this policy.

We recommend reviewing this page periodically to stay informed about any updates.

15. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your rights regarding your personal information, please contact us:

Mowzy

Email: contact@mowzy.online

Our customer support team is available to assist with privacy-related questions, requests, and concerns.

Last updated: August 26, 2026